Refund policy

Right of withdrawal

• In accordance with article L.121-21 of the French Consumer Code as described below, the Customer has the right to withdraw from the contract, which may be exercised without reason within 14 (fourteen) days from the date on which the Customer (or his/her representative duly authorized to receive the Products) physically takes possession of the Products and, in the event of partial delivery, of the last Product.

• In order to exercise his right of withdrawal, the Customer must, within the time limit mentioned in article 10.1 above, send by e-mail or by post: - the attached withdrawal form, duly completed and signed; or - a communication of his/her intention to exercise his/her right of withdrawal in accordance with Article L121-21 of the French Consumer Code; such communication must include the following information: (i) the indication of the Product for which the Customer wishes to exercise his/her right of withdrawal; (ii) the order number; and (iii) in the event that the Customer purchases the Product by bank transfer, the Customer's IBAN code to which the refund can be made;

To the following address

92 rue du Mont Cenis Paris 75018

contact@lidiarcollection.com

• Within 5 days of notification of withdrawal (sent in accordance with article 10.2 above) the Customer must return the purchased Product to Lidiar Collection at 92 rue du Mont Cenis 75018 Paris France. Unless otherwise indicated on the website, the shipping costs for the return of the Products are at the Customer's expense. Products must be returned in their original condition, unaltered, unused, undamaged and with their original labels attached. In the event of a reduction in the value of the Products resulting from the Customer's handling of the goods that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods, Lidiar Collection reserves the right to refuse the return of the Products. The Customer is solely responsible for any decrease in value of the Products resulting from the handling of the goods going beyond what is necessary to establish the nature, characteristics and functioning of the goods.

•  Lidiar Collection must reimburse all payments received from the Customer, including any delivery charges, within 5 days of receiving the returned Products, or after the Customer has provided proof of the return of the Products, whichever is the earlier. The refund will be made by Lidiar Collection using the same method of payment as that used by the Customer for the initial transaction, unless the Customer has expressly agreed to another method and provided that the Customer does not incur any costs in connection with this refund.